Shelley Gaynes

Shelley Gaynes

Trainer, Consultant, Facilitator, Executive Coach

Travels from:

Atlanta, Georgia

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Shelley Gaynes, MBA, is the founder of her own consulting firm, which is a leading provider of sales, management, and leadership coaching, training and consulting services, and training assessment tools for a wide range of clients including Fortune 100 companies, nonprofit organizations, start-ups, small business owners, and individuals.

Over 25 years of experience in sales, marketing, management, training, and coaching along with a track record of success, excellent communications skills, and high energy makes Shelley a dynamic resource. She is highly skilled at performing needs analysis, creating dynamic coaching and training materials, and coaching for improved performance, along with course facilitation in the classroom and via Adobe Connect and WebEx. Everything DiSC® assessments, 360-Degree Feedback instruments, Five Behaviors of a Cohesive Team™ facilitation, and Wiley Publishing tools are all part of her repertoire.

Since 1992, Shelley has served as an executive coach, facilitator (classroom and webinar), and consultant for a variety of firms including: BellSouth; AT&T; Right Management; Shaw Industries Group; Ingenious Med; Microsoft; Monster; U.N. World Food Programme; Kaiser Permanente; Intercontinental Hotel Group (IHG); Cisco; Cingular Wireless; John Henry; Mud Pie; Wolverton Engineering; AGL Resources; Yamaha; Green For All; ceXpress Products; Colorado Outward Bound; Catalina Marketing; Cox Media; Wilson Learning; Quest Labs; Centers for Disease Control; American Cancer Society; Timken; Morris, Manning & Martin, LLP; The Ken Blanchard Companies; The Weather Channel; and Rivalry.

She is an ACC certified coach, an elite coaching credential awarded by the International Coaching Federation. Shelley holds the advanced Corporate Coach U Graduate (CCUG) designation. She is an award-winning distributor for Wiley Publishing. She is a past Board member of the ICF-Georgia Coach Association and a past Field Editor for ATD’s (formerly ASTD) Links newsletter.

Shelley’s career has included the following positions:

  • Regional Sales Director, Egghead Discount Software. In this role, she led one of the fastest growing divisions with responsibility for the Southeast corporate sales team.
  • Director of Major Accounts for a data communications firm. Shelley managed Fortune 100 accounts and was involved in the creation of a network diagnostic system that enabled the company to double its revenues in one year.
  • Regional Staff Manager, AT&T. Shelley was recruited to help build the marketing and sales organization during divestiture. She helped to develop the Account Executive Certification Program along with other corporate marketing plans and policies.
  • BellSouth Corporation where Shelley was ranked the top sales manager, out of a group of 100 managers. As a result, she represented the company at a nationwide Council of Leaders conference. She consistently exceeded her quota and had revenue responsibilities over $50 million.

Shelley holds an MBA from Emory University in Atlanta. She achieved this degree through their rigorous Executive MBA Program and was among the youngest “executives” to participate in the course at that time. Her Bachelor of Arts is in Psychology from Newcomb College of Tulane University in New Orleans. Also, she attended the University of Madrid in Spain during her junior year of college.

Areas of Expertise
  • Coaching essentials
  • Conflict resolution
  • Customer service
  • Leadership skills
  • Negotiation skills
  • Presentation skills
  • Sales training, including relationship selling and territory management
  • Team building
  • 360-Degree Feedback instruments
  • Everything DiSC®
  • Five Behaviors of a Cohesive Team™
  • Wiley Publishing tools
  • ACC Certified Coach, an elite coaching credential awarded by the International Coaching Federation
  • Advanced Corporate Coach U Graduate (CCUG) designation