Monthly Archives: October 2011

Reduce Team Conflict

Posted by on October 23, 2011 Comments Off
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Tiffany Dahlbergby Tiffany Dahlberg

One of my favorite tools that I use when I teach college students or train Project Management, Business Analysis, or Leadership for organizations is the Team Contract.

The team contract is a document outlining agreements about how the team will work together. Team contracts contain topics such as “Commitments,” “Participation,” “Communication,” “Problem Solving,” “Decision-Making,” “Conflict Management,” “Use of Technology,” and “Meeting Guidelines.”

Looking at the group dynamics of Forming, Norming, Storming, Performing, and Adjourning, the team contract speeds up the Norming phase and helps prevent/mitigate the Storming phase, so the team can get to the Performing phase faster–making your team more efficient. Read more »

Zoe Presenter Spotlight: Dan Chenoweth

Posted by on October 17, 2011 Comments Off
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Dan Chenowethby Zoe Training staff

Starting with a strong foundation in accounting, Dan Chenoweth has a broad background in American and international business. His focus on general management issues inherent in today’s changing business environment involves organization leadership; business process analysis and improvement; project management; strategic supplier relationships; team development; and change management. In every situation, Dan helps clients take their strategy to the bottom line.

What’s your favorite topic(s) to present on? Why?

Business ethics.  It is a multi-faceted, complex topic and there is no lack of “fresh/new” material!  Ethics do count!  They are relevant and we need to have more discussion about them in these tumultuous times. Read more »

Three Cs of Great Communication

Posted by on October 4, 2011 Comments Off
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D.J. Vanasby D.J. Vanas

The magical, mystical glue that holds teams together is trust.  With it, we see people follow their leaders through the fires of change, challenge, doubt and fear.  Without it, people won’t follow their leader to the bathroom.  But how do we build that trust and strengthen our relationships, our connections and ultimately influence how well we lead others?

Through communication.

We are all like human radio stations, transmitting information to those around us at all times.  We communicate through e-mail, texting and speaking, but also through our body language and most importantly, through the example we set with our actions.  In the end, our goal as leaders is to communicate in a way that strengthens the bond of trust and enables us to have more influence and impact with those we lead. Whether they are teammates, co-workers, fellow community member or our own families, good communication is a must. Read more »

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