Category Archives: E-learning

Zoe Presenter Spotlight: Steve Ouellette

Posted by on February 14, 2011 Comments Off
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Steve Ouelletteby Zoe Training staff

Take a background in engineering and higher education, combine with expertise in ethical decision making, statistical design and analysis, survey design, process management, strategic planning, policy deployment, and business performance excellence, add a touch of humor and irreverence…the result? Steve Ouellette, the Six Sigma Heretic™, who helps facilitate fundamental change within organizations to help them greatly improve their profitability.

What’s your favorite topic(s) to present on? Why?

Applied research tools (like Six Sigma), because I love to see “unsolvable” problems get solved (and because I love it when people say that they finally “get” statistics). Strategic planning and policy deployment, because it is great to show people a logical way to successfully deploy a plan. Read more »

Continuous Skills Improvement: The Tortoise & The Latte

Posted by on June 29, 2009 Comments Off
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stack of coffee cupsby Ashley Andrus

If Starbucks had a Most Valued Customer club I would have it made in the shade.  Those 600 locations they are closing?  Not my fault. Between my 6am get-‘er-done dose, various meetings, and insane afternoons that scream “get me a mocha STAT!” I estimate that I make an average of 2.3 daily visits to some Starbucks somewhere.

This has been my routine for the last 3.5 years. In that period I calculate I’ve consumed somewhere in the neighborhood of 35,259 ounces* of coffee.

That’s 275 gallons of coffee.

1100 quarts.

Heck, if coffee came in beer kegs, I would have consumed almost 18 of them. By myself.

And I did it all one “tall” serving at a time. Read more »

Think You Can’t Afford Leadership Training?

Posted by on April 13, 2009 Comments Off
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Mount Rushmoreby Ashley Andrus and Linda Anderson

Think again…you can’t afford NOT to invest in your leaders during this turbulent time.

The very real pressures of an economic downturn and the tightening of learning budgets doesn’t mean professional development needs to go away. Not surprisingly, there is an increased need for leadership development as organizations face uncertain conditions and find they need the essential skills that are vital during reorganization and periods of adjustment.

Because many organizations are facing unavoidable restructuring due to reduced resources, according to a survey recently completed by the American Society for Training & Development (ASTD) and the Institute for Corporate Productivity (results overview here), 54% of organizational leaders expect a greater emphasis on leadership development and 37% anticipate an increase in soft skills development. The survey also noted that during prior slow economic periods, over a quarter of organizations—the forward-thinking ones—resisted the urge to reduce their training budgets. Read more »

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