Category Archives: Training

All This Experience Should Count for Something!!

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enter key on computer keyboardBy Ashley Andrus and Linda Anderson

An April 2009 New York Times article confirmed that unemployed baby boomers are facing some steep odds in the current depressed job market. They noted, “workers ages 45 and over form a disproportionate share (pdf) of the hard-luck recession category, the long-term unemployed — those who have been out of work for six months or longer, according to the Bureau of Labor Statistics.” On the bright side, some seasoned workers have avoided layoffs as employers utilize a “last hired, first fired” practice to ensure they are avoiding age discrimination.

A May 2009 TIME article discusses age-based stereotyping and its impact on performance, and confirms that impact on older workers is real. Again on the flip side, the effect is offset when a positive stereotype or example is presented at the same time. Experience counts!

Job search advice runs the gamut from the obvious (“spell-check your resume”) to the creative (“think like a gourmet chef“). If your efforts have yet to produce the results you want, why not try something different? We’ve found several resources on the web to make your job search quicker and easier, with the following tips: Read more »

Incorporating “Fun and Games” Into Your Meetings and Workshops

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ropes courseby Ashley Andrus

“Tell me and I may forget. Show me and I’ll remember. Involve me and I’ll understand.”—Confucius

You can learn sitting in a classroom. You can learn listening to somebody talk to you. You can learn watching a webinar or listening to a teleconference or sitting around a conference room table or reading a manual. But it’s not the only way you can learn.

Why not invite some “fun and games” into your meetings and workshops and daily office routine? Incorporating some get-up-and-walk activities with your sit-and-talk sessions can be an effective catalyst in taking the team and the discussion to the next level.

You don’t have to take your team to a ropes course, white-water rafting, skydiving, or high-speed driving to benefit from experiential activities. Those experiences are exciting and can be very effective, but if your budget or timeframe doesn’t allow for that possibility, consider some alternatives that can be done closer to home.

INSTRUCTOR-LED OPTIONS include program like: Read more »

The Clock May Be Ticking, But That Isn’t the Issue…

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Lisa Niedermanby Lisa Niederman

Time is such an elusive topic and even more difficult to capture, to conform to your bidding. You know the familiar recant: here today and gone tomorrow. This can also be said about your favorite time management strategies, tools, and books conveniently hidden in corners of your office, again having fallen victim to here today and gone tomorrow. In fact, when people are polled about their favorite time management tools and practices, we received a surprising response — many have returned to using the traditional paper and pencil list. Why? The reason: the current time management tools are complex, confusing, and consume too much time to learn! Too much time to learn, but isn’t the science of time management supposed to save us time?

Could it be that we have incorrectly defined the problem all these years and time is not the issue? This is akin to placing a ladder on a wall to climb and finding out after reaching the top of the ladder that we are in the wrong place. Our current time practices attempt to squeeze more things to do into smaller compartments of time with the hope we might feel some satisfaction at reducing our master task list at the end of the day. And, this task list is a monster, gobbling more of our time to manage, prioritize, and control, leaving us feeling out of control and uttering miserably, “I am so far behind.” Out of breath yet? Read more »

Think You Can’t Afford Leadership Training?

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Mount Rushmoreby Ashley Andrus and Linda Anderson

Think again…you can’t afford NOT to invest in your leaders during this turbulent time.

The very real pressures of an economic downturn and the tightening of learning budgets doesn’t mean professional development needs to go away. Not surprisingly, there is an increased need for leadership development as organizations face uncertain conditions and find they need the essential skills that are vital during reorganization and periods of adjustment.

Because many organizations are facing unavoidable restructuring due to reduced resources, according to a survey recently completed by the American Society for Training & Development (ASTD) and the Institute for Corporate Productivity (results overview here), 54% of organizational leaders expect a greater emphasis on leadership development and 37% anticipate an increase in soft skills development. The survey also noted that during prior slow economic periods, over a quarter of organizations—the forward-thinking ones—resisted the urge to reduce their training budgets. Read more »

Natural Foods Store Uses ‘Organic’ Training Approach

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Todd Hudsonby Todd Hudson

Whenever I’m in Portland, Oregon, my favorite place to shop is a natural foods chain called New Seasons Market. The produce is fresh. The selection is great. But what really sets them apart from every other grocery store is their top-notch customer service.

At New Seasons, there’s always an employee nearby to cheerfully answer a question or help me find an item, whether they’re behind the counter, in the aisle or at the cash register.

And it’s not just at one store. It’s at all nine of them. New Seasons employs 1,700 people. Having run operations for decades myself, I know you don’t get such consistent high performance by accident. What’s their secret? I wondered. Could it have anything to do with training? Read more »

How to Increase Attendance At Your Next Meeting

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Don Cooperby Don Cooper

Whether you’re planning a monthly meeting, a public seminar, or an international convention, you want to have as many attendees as possible. The more people you have at your meeting, the more exposure your sponsors receive, the more value your attendees derive from networking, and the more likely you are to fill your room block. Not to mention the more revenue you generate from registrations!

So how can you increase attendance at your next event? (Without spending a fortune on marketing?) Just follow these guidelines.

Select the Right Speakers

Most meeting planners select speakers they’ve seen before or have been referred to them by another meeting planner. Which makes sense. You want to know your speakers will perform well on stage. Read more »

Justifying Training and Development in These Troubled Times (ITTT)

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squeezing moneyby Ashley Andrus, President of Zoe Training & Consulting

Even when times are good and budgets are flush, it can be easy for managers to view training and development as a cost rather than an investment towards bottom-line returns. When the economy is tight, and your boss has ordered you to cut your 2009 budget by 15 percent, and across-the-board spending freezes are the order of the day, justifying programs can feel like an uphill battle.

When done right, people development pays long-term dividends for your organization: morale is better, turnover drops, your ability to recruit qualified employees improves—and that’s all above and beyond the resulting skills enhancement and performance efficiency improvements (that result). Even in lean times, workforce development remains a “must-do” for forward-thinking organizations.

The question then becomes prioritizing possible initiatives and stretching the most that you can out of your training and development budget. Some practical suggestions for maximizing your resources include: Read more »

The Hyperconnected Society

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Gina Schreckby Gina Schreck

In the past 7 days, I have Linked In with 23 people, written on my daughter’s Face Book wall, sent 3 Jott messages to myself (my memory isn’t as good as it used to be), and read at least 12 Jott messages from our daughter’s soccer coach, who uses it constantly to send broadcast messages out to the parents and girls. I set up a new Ning network to check it out and see what that has to offer after reading an article in Fast Company. I have attended 3 different meetings in Second Life with my avatar, where I met two new business contacts on our island, and even “followed” my husband’s appointment activities using Twitter.

In that same week, I listened to 3 podcasts on different business topics, took some short video footage of my daughter’s winning football toss at field day using my Flip Video camcorder (where, by the way, she whooped all the boys), and then loaded them onto YouTube so her friends could watch them. I constantly use the Bluetooth connection in my car to talk on my cell phone, and can’t live without “Gloria,” my GPS (Gloria Petunia Schreck is the name my daughters gave her), to find me the closest Starbucks!

At Synapse 3Di, not only am I one of the founders, but I am the DIGITAL IMMIGRATION OFFICER. My job is to help those of us over the age of 35 immigrate into this foreign land of digital technology. While I have accounts and profiles at all of these places and I am more connected than a person really has a need for, I do not consider myself a “hyperconnected” individual. I check my email and text messages throughout the day, but check in on most of the other accounts perhaps 3 or 4 times a week. But look at those 20-somethings in our work environments or in our homes: they are connected 24/7—at work, home, restaurants, everywhere. They are hyperconnected! Read more »

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