Tag Archives: E-mail

Six “Getting Started” Tips

Posted by on August 16, 2011 Comments Off
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Julie Millerby Julie Miller

A survey was recently conducted in which over 1,000 professional people were asked what they were most bothered about when it came to writing. The overwhelming answer: Getting started and getting organized. Here are some tips to getting started and getting organized with any document you have to write:

1.     Consider your audience first and foremost. You can be a brilliant writer but if your words do not connect with the reader, you’re (or, I should say, they are…) lost. Think who is my reader and what do they need to know (rather than, what do I want to tell them)? Keep an image of your reader in your mind’s eye. How does your reader feel or think about your topic? Read more »

E-mail – A Pandemic?

Posted by on June 27, 2011 Comments Off
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Julie Millerby Julie Miller

E-mail has become the most important information vehicle today and its usage increases hourly eclipsing other modes of communication. Of course, therein lies the rub. Because writing-and poor business writing specifically-is now on show for all to see, the pandemic of sloppy writing is proliferating at the speed of light! And the cost? Inestimable! Irate clients, passed-over promotions, and damaged reputations are a high price to pay for not taking the cure to remedy your writing ailments. The treatment? Apply these six e-mail writing tips daily. Read more »

Saying “Thank you” is Rude?

Posted by on April 18, 2011 Comments Off
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Tiffany Dahlbergby Tiffany Dahlberg

With the advent of email and the increasing reliance on this technology, human beings are communicating in person and via phone less often.  This disturbing trend not only impacts our interpersonal relationships, but also our business productivity. Although email is a useful tool, problems arise when email is used inappropriately.  Just as there is etiquette for face-to-face social situations, there is “netiquette” for communicating virtually using technology.

In February, Wells Fargo/Wachovia hosted a global conference for their international bankers in San Francisco.  My organization’s team (Ready2ACT) presented at this three-day conference on the topic of Netiquette.

One of the tips we presented was that email users should not send any replies if the entire message is only “Thanks” or “Thank you” – especially to an entire distribution list. Read more »

Zoe Presenter Spotlight: K.J. McCorry

Posted by on April 12, 2011 Comments Off
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K.J. McCorryby Zoe Training staff

K.J. McCorry thrives on helping people save time, reduce stress, and protect the environment. Upon recognizing the need for organizational help in the workplace,  K.J. founded her own organization in 1996 to offer a wide spectrum of productivity consulting services. Her consulting specialties include increasing efficiency using electronic tools and becoming less paper-based. K.J. has also founded an innovative sister organization called eco-officiency, which offers sustainability consulting to individuals and organizations.

We asked K.J. to divulge some interesting tidbits about herself that go beyond just her consulting background.

Three words to describe her presentation style:

Fun, practical and engaging!

What are your most popular presentation topics?

Email, Time and Task/Priority management. Read more »

How to Create More Time in Your Day!

Posted by on April 11, 2010 Comments Off
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Mike Faberby Mike Faber

A coaching client asked me recently how she could “create more time” for her personal and professional interests. While we all have the same twenty-four hours in a day, the way we use that time varies wildly. Here are four great tips for getting more out of the time you have!

  1. Clearly define what your priorities are for each day. Writing them out increases the chances exponentially that the most important things will get done.
  2. Understand what your compelling purpose is for achieving a specific result. Doing this simple association turns a “nice to have” into a “Non Negotiable” result. If a result or action doesn’t have a compelling purpose attached to it, that result or action cannot be a priority for you.

    3. Read more »

Becoming Paperless for Effectiveness and Efficiency

Posted by on November 9, 2009 Comments Off
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K.J. McCorryby K.J. McCorry

Efficiency expert K.J. McCorry, author of Organize Your Work Day In No Time, thinks that the world could be a better place if we’d all cut back on our consumption of paper. With the help of technology, that long-awaited goal might even be manageable.

Today’s employees are inundated with data, finding it more and more difficult to manage this overwhelming amount of data and yet be effective and efficient at their jobs. One of the keys to gaining efficiencies in data management and increasing productivity is to reduce the paper pileup.

Disadvantages of Paper

Although some workers still need, desire, and perhaps even love paper, it comes with some disadvantages: Read more »

Is Your Writing Style In Sync With Your Company’s Brand?

Posted by on August 17, 2009 Comments Off
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Julie Millerby Julie Miller

The blessing and the curse of the digital revolution! Between e-mail, instant and text messaging, cell phones, Blackberries and the Internet, we are drowning in data overload. Moreover, the constant interruptions are costing the U. S. economy an estimated $558 billion annually. This staggering number does not add in the cost of poorly written e-mails that land companies and employees in hot legal trouble, destroy long-term client relationships, and ruin reputations—just review Mike Brown’s e-mails (former FEMA chief) as Hurricane Katrina raged and you will understand. Add to this mix a lack of civility and common sense and you have an explosive brew.What to do? For starters, treat e-mail writing as writing not as casual conversation. Whether words are written in the sky, sent by carrier pigeon or via the Web, words must connect with the reader. Good writing allows this to happen; poor writing does not. Currently, writing online is still, as author Patricia O’Conner writes, in its Wild West stage a free-for-all with everybody shooting from the hip and no sheriff in sight.

Therefore, I would like to establish some law and order by recommending that all companies—from multi-nationals to sole proprietors—develop e-mail protocol. Simply stated it’s “the way we do business around here” in terms of communicating via e-mail with co-workers and customers. It is a code of behavior, a set of standards as to how you will frame your words, manage your inbox, even extend your brand. Read more »

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