One of the biggest challenges in the workplace is to maintain harmony and cooperation among many different personality types for a collaborative, successful team. Misunderstandings and conflicts can be alleviated by recognizing and adapting to different behavioral styles. Understanding our own and others’ motivations and working style can create more productive relationships.
If you’d like to build a more effective team, our DISC training programs can help.
These Zoe training programs are based on the DISC personality style assessment test, which categorizes basic traits into four general types. Our DISC workshops help participants determine their own behavioral style through this model so they can better understand how people interact. This leads to greater flexibility when working with others, whether they’re co-workers, supervisors or customers.
Our intensive DISC workshops examine the DISC model and explore strategies to handle interpersonal conflicts, work more effectively in teams and create more satisfying working relationships.
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What is DISC and What Are the DISC Personality Types?
The DISC Personal Profile System is based on Harvard psychologist William Moulton Marston’s 1928 DISC theory, first introduced in his book, The Emotions of Normal People. His DISC theory is that people develop a sense of themselves and express emotions based on certain factors, broken down into four main styles of behavior—Dominance, Inducement, Submission and Compliance. This idea served as a foundation for psychologist Walter Clarke, who in 1956 created an assessment that confirmed this theory.
The DISC system has been adopted by various entities over the years, with different versions available. The three main companies that offer DISC assessments are John Wiley & Sons (Everything DiSC®), Extended DISC, and TTI Success Insights.
Everything DiSC (Wiley)
In the Everything DiSC model, there are four personality styles, expressed as four quadrants in a circle. Within the circle, there are two dimensions of behavior. The vertical dimension is cautious and reflective or fast-paced and outspoken. The horizontal dimension is questioning and skeptical (logic-focused) or warm and accepting (people-focused). Combining these reveals the four DISC personality types: Dominance, Influence, Steadiness and Conscientiousness. Dominant people are focused on the bottom line and results. The influence personality emphasizes relationships and the power of persuasion. Steady types are dependable, sincere and cooperative, while conscientiousness types prize accuracy, quality and expertise. Specific behaviors are associated with each personality type.
The Extended DISC assessment, like other DISC models, provides a behavioral analysis of how a person likes to do things and how they interact with other people. In the Extended DISC model, “D” is dominant or driver, “I” is influencer or interactive, “S” is steady or stable and “C” is correct or compliant. These styles are split into four quadrants with additional descriptors—task-oriented (C and D), people-oriented (S and I), reserved (C and S) and active (D and I). No one is just one type at all times.
TTI DISC (TTI Success Insights)
While the TTI DISC assessment is also used to decode behavioral styles for a more efficient and innovative work team, there are some subtle differences in this model. DISC corresponds to dominance, influence, steadiness and compliance, but they distinguish between “high” and “low” versions of each character type. As in other models, suggestions are made as to how to best interact with each type for the best results.
How Does the DISC Assessment Work?
The DISC assessment is a survey of statements about oneself, often with a choice of five levels, from “strongly disagree” to “strongly agree.” It is important that each member of your team responds as honestly as possible. Results of this test indicate the DISC personality type of that individual. The DISC personality test (or more accurately, DISC behavioral style assessment) was originally used by companies to find the most desirable employees.
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Is the DISC Personality Test Accurate?
Wiley conducted a study that found that the DISC model accurately reflects the self-perceptions of participants and has good internal reliability, which indicates how well the assessment accurately measures what it is intending to measure. However, a person’s behavior will change throughout their life, as they learn from and adapt to various experiences. The accuracy of the test also depends on the person’s honesty in describing themselves.
How Can Your Team Knowing Their DISC Type (and Others’) Enhance Communication?
Gaining insight into employees’ DISC types is like a quick course in human psychology. An understanding of people’s preferences and tendencies, and how this affects their workplace interactions, as well as a recognition of one’s own feelings and motivations, can be very helpful in finding common ground for more effective office communication. Better communication leads to greater productivity.
Understanding and knowing how to work with DISC types is a powerful tool in building your team’s business communication skills.
Benefits of DISC Profiles Training
Zoe DISC training workshops are intensive and interactive, run by experts in the field. We offer a wide variety of courses, from understanding DISC styles, creative thinking and problem solving, to key strategies for team effectiveness and strengthening communication.
With our DISC profiles programs, your employees will be able to:
- - Identify the four major behavioral styles using the DISC model
- - Recognize their own dominant type
- - Appreciate the communication preferences of each type
- - Better communicate with—and work more effectively with—co-workers or team members whose style is different from their own
- - Understand each type’s response to stress and conflict
- - Build strategies to adapt their own behaviors when needed for more effective communication
Why Choose Zoe Training & Consulting?
Zoe’s mission is to deliver cost-effective, customized solutions for highly effective skills-based training designed to enhance the productivity of your team. We have more than 35 years of business training expertise; and offer the professional services of more than 30 speakers, trainers and consultants. We offer personalized service and custom-made programs to fit the unique needs of your organization.
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