Drawing upon more than 30 years of research, the Center for Creative Leadership has determined that the skill set known as “emotional intelligence” is related to each of the specific behaviors associated with leadership effectiveness, including items such as participative management, the capacity to generate buy-in from team members, self-awareness and composure, the ability to build and mend relationships, resiliency to change and stress, and the ability to work effectively with those of different styles. A variety of other research has correlated from 25-50% of individual workplace success directly to these specific skills.
Individuals and teams with high emotional intelligence scores consistently outperform individuals and teams that are primarily qualified on technical competencies alone. Handling the obstacles any organization and/or work-team faces at one point or another and continuing on to innovative and insightful solutions is a sign of a highly functional team and exceptional leader.
Emotional intelligence is a key part to getting to the core of what is wanted and needed by the individual as well as the organization as a whole. Most individuals, particularly those who have been promoted into a management or supervisory role, have at least some level of inherent emotional intelligence proficiency. The good news is that these skills can be consciously learned and that no matter how high a person's current skill level may be, there’s room to improve and to take their personal and team leadership to the next level.
In our emotional intelligence training programs, participants learn practical ways to incorporate EQ into their work and leave with practical tools that can be utilized immediately in their personal and professional lives.
Participants in our emotional intelligence training programs will be able to: