The following program descriptions demonstrate a small sampling of our comprehensive training offerings available. Contact us to help you determine the best fit for your organization's needs.
Our writing courses give writers the confidence they need to quickly write compelling, effective documents. Writers will increase the effectiveness of all their corporate communications and decrease the time spent on them.
Participants will be able to:
Zoe's career development programs will provide employees with the necessary knowledge and skills, and a greater sense of personal responsibility, for managing their career development so that they can increase job satisfaction and effectiveness, and make their best contribution to the organization.
Participants will be able to:
How can organizations be even more resilient when the waves of change keep washing up on your shoreline?
When we stretch out of our comfort zones and take calculated risks we learn and grow. Most of us want to learn and grow at our own pace - however, corporations are pushing us faster and harder than ever before.
Our change management training programs are designed to actively involve participants in understanding and being able to bounce back from all the changes going on in their organizations.
Participants will be able to:
Employees want to grow and develop their individual skills so that they can be effective, competent, and productive. This specific training provides managers with the necessary techniques, skill sets, and tools to strengthen their coaching and mentoring skills and help employees develop and maximize their own potential.
Participants will be able to:
How clearly do you communicate? When you speak, what do people hear? How keenly do you listen and take in what others are saying? The average person listens for less than a minute before becoming distracted. While others are talking we're planning our response or our next vacation. Often we ask people to repeat themselves or we go back to our desks wishing that 1) we'd listened more carefully or 2) others were clearer in stating their expectations.
Participants gain a better understanding of how well they listen and how clearly they communicate, and they'll walk away with tips and techniques for immediate improvement.
Participants will be able to:
With cross-cultural business solutions - whether through training, coaching, or consulting - organizations can bridge the cultural gaps, disconnects, and misunderstandings which often can and do affect successful communication between people. Cross-cultural or intercultural coaching can take the form of training or consulting, which provides the framework to build the skills, tools, and knowledge to live and/or work in today's international business climate.
The benefits of preparing and assisting companies, their employees, and families are:
The most effective managers know when and how to make decisions based on an understanding of the environment, the people, and the priorities. Today's organizations face a highly unpredictable environment with limited resources and many constraints. Effective decision making is critical for any manager to produce positive outcomes in this environment.
Our decision-making programs are designed to help participants consider these issues and determine the best way to make each of their decisions, whether working individually or with their teams.
Participants will be able to:
Workplace conflicts and misunderstandings can often be solved by understanding different behavioral styles. Learning to understand our own behavioral style and how our needs may be different or the same from co-workers and customers helps us to create more productive relationships. Our training programs using DiSC personality profiles will assist participants in determining their individual behavioral style through the use of the DiSC Classic 2.0 Personal Profile System in order to become more flexible and effective when working with others. Strategies for handling interpersonal conflicts, working more effectively on teams, and creating more satisfying, productive satisfying working relationships will be explored.
Participants will be able to:
Nationwide, workplace diversity initiatives are becoming more commonplace as organizations accept the challenges and opportunities that society's changing demographics provides.
Participants in our diversity programs are invited to participate in a supportive, encouraging environment to express their best ideas about building and maintaining a diverse workforce. If everyone in the workplace feels included in these conversations, more productive outcomes will emerge for the total organization.
Participants will be able to:
Emotional Intelligence is a key part to getting to the core of what is wanted and needed by the individual as well as the organization as a whole. Most individuals, particularly those who have been promoted into a management or supervisory role, have at least some level of inherent Emotional Intelligence proficiency. The good news is that these skills can be consciously learned and that no matter how high your current skill level may be, there's room to improve and to take your personal and team leadership to the next level.
Participants will be able to:
The Hi-tech Treasure Hunt incorporates geocaching - where people locate hidden caches using a Global Positioning System (GPS) device - with team building. The program creates a unique dynamic that brings out the best in team building and leadership competencies as they apply to the workplace.
Simply put, each team is equipped with a GPS device, compass, and map, and they must work together on a geocache hunt to find hidden caches. Upon arrival, teams complete challenge activities. This program is designed for people of all fitness levels. Most importantly, it provides groups with a unique experience, enabling them to explore the team dynamics that result in enhanced communication, collaboration, leadership, and conflict resolution skills needed in the workplace. The program truly integrates the best of corporate training with outdoor experiential education.
Benefits for participating teams:
In comparison to other human resource issues, sexual conduct in the workplace can be particularly critical due to the legal implications and residual employee relations issues.
All employees and managers must know what constitutes sexual harassment, need to follow the organization's guidelines, be clear about their responsibility, and know how to respond to a situation involving sexual harassment appropriately and effectively.
Courses can include (but are not limited to):
Developing leaders at all levels is a necessity for the successful long-term viability of any organization today. Most organizations have a specific set of skills they consider necessary for their current and future leaders. Zoe Training and Speaking works closely with clients to design customized programs that create a "talent pipeline" and enhance the future success of their leaders and the organizations they serve.
The following courses have been offered to several of our client organizations to address their particular needs, but the program can be tailored to your organization's specific needs. CEUs are available for most of these courses.
Despite a great deal of recent interest in Six Sigma training and methodology, there is no national consistent and uniform curriculum for Six Sigma certifications. Depending upon the trainer and needs of the client, the amount of training for Green Belt levels ranges from a few days to two weeks (80 hours of training.) Our standard Green Belt training is two weeks, typically separated by three or four weeks to allow for project work and implementation. Participants in this two-week program will be able to pass any Six Sigma certification test and will be able to fully implement the concepts on the job.
Every organization has a culture. Few are created deliberately. Most have evolved over years and reflect the values and priorities of those who have been in charge of the company. Participants of our organizational culture programs will learn an overview of cultures as well as how they are formed.
Participants will be able to:
Performance management includes performance planning, on-going performance feedback, and the formalized performance appraisal. Essentially, performance management requires shared responsibility for on-going dialogue about performance factors and development activities between subordinate and supervisory personnel. Our performance management programs focus on skills needed to provide appraisals that improve subordinate performance and are fair and set in accordance with law. They also provide an opportunity for analyzing performance problems and counseling poor performers.
Participants will be able to:
In today's fast-paced environment, people are doing more with less. Since many employees are now wearing several different hats, they need to manage their tasks and time efficiently. Additionally, management and clients expect projects to run faster, cheaper, and more effectively and efficiently than ever before. Our project management programs will give participants the skills, tools, and methodologies to successfully manage such projects.
Participants will be able to:
Strategy can be defined as "the search for and defense of a unique and valuable position in your marketplace." (Michael Porter). Strategic planning, then, consists of two inter-related components: developing and implementing the strategy. Our strategic planning offerings provide latest thinking and practical tools on how to do both in today's ever-competitive and changing environment.
Participants will be able to:
Participants in our stress management programs will learn to manage stress that is due to personal and professional demands, discover how to deal positively and effectively with expectations that they have of themselves and others have of them, and understand how to gain a sense of control. They address how to sort out priorities, and once sorted, how to manage them. Participants will learn how they contribute to creating an environment where others have excess expectations of them. The group will be asked to become aware of what are really priorities for them and what are not, and will learn how to move toward a healthy sense of balance between work and family.
Participants will be able to:
Today, most organizations are using the team concept to improve quality, increase productivity, and develop a greater sense of ownership and partnership with employees. Building an effective team requires alignment behind common values and goals, the ability to assess a team's strengths and weaknesses, an understanding of group processes, solutions to team conflicts, and the ability to create an atmosphere of honesty, trust, and cooperation.
Managers, supervisors, and team leads will learn how to build an effective team, assess their team's effectiveness, and make improvements when teams are not performing to their potential.
Participants will be able to:
An effective time management program will help participants recognize and overcome barriers to effective time management. Participants will learn how to identify their biggest timewasters and how to use the latest, state-of-the-art strategies to accomplish more work in less time.
Participants will be able to:
Latest Articles
Quick Contact