Margie Seyfer is a snap, crackle, and pop speaker who conducts high-energy workshops on attitude enhancement, sales, and customer service. She has inspired thousands of people to become more effective in the areas of communication, sales, interpersonal skills, and workplace harmony.

She has written customer service and attitude articles for various industry newsletters and magazines. In 1998 she authored From Attitude to Zeal-26 Insights for Energizing Your Life. One of her stories appears in Chicken Soup for the Nurse's Soul.

In 1985 she became certified to teach DiSC™ and utilizes DiSC™ profiles in her Power Up your People Skills and Selling from the Inside Out workshops.

With a 20-year background leading a large sales and management team, she presents in a style that is both exhilarating and exciting. She has conducted training and provided keynotes to corporate audiences such as Qwest, IBM, HBO, Dish Network, and Frontier Airlines. From banks to schools and associations, she engages her audience both as a trainer and keynote speaker.

She has been the owner of Impact Presentations since 1985 and is a certified trainer for the Automotive Management Institute.

Workshops and Presentations

• Attitude is Infectious - This keynote is designed to inspire, motivate, and leave participants with techniques for energizing their workplace.
• Lip Service: First-Class Telephone Skills - This workshop teaches the "WOW" factor and how to go beyond customer expectations, while building employees to value themselves as much as the customers they serve.
• Power Up Your People Skills - Using the DiSC™ Personal Profile System, this workshop helps participants understand the power of individual behavioral styles and how they interact or conflict with others.
• Calming and Retaining Angry Customers - This workshop provides an understanding of what triggers anger in customers and what they really want when they are upset.
• Stress Less, Perform Better: Managing the ASAP of Life! - Suited especially for those individuals who frequently experience low energy days and deadline/workload stress, participants will learn proven techniques that enhance productivity and a healthier, happier work environment.