Business Writing: Digital Communication

“Dance like no one is watching. Email like it may be one day read aloud in a deposition.” – 21st Century Parable

This practical program provides tips and techniques for improving your digital communication habits and form.  With a particular focus on email, we will review strategies to ensure you are using digital communication effectively and strategically.

Sample Agenda:

USING EMAIL EFFECTIVELY & STRATEGICALLY

  • When to Email
  • What to Email
  • Netiquette Review

COMPOSING AN EMAIL

  • Subject Lines
  • Salutations & Signature Blocks
  • Content
  • Style & Tone

TIPS FOR MANAGING YOUR INBOX

  • Prioritizing and maintaining order

BEYOND EMAIL: MANAGING YOUR DIGITAL PRESENCE

  • Online presence & your “digital footprint”

Length:

90 minutes to half day 

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