Well, it's the time of year for "best of" and "Top 10" lists, so in honor of the brand new 2010, we thought we’d share a run-down of the most popular training topics our clients are planning for this upcoming year:

1. Behavioral Interviewing
There is nothing more important than hiring the right people. Hiring the right person for the right job provides tremendous organizational benefits by increasing employee productivity, reducing training time, and controlling the high cost of employee turnover—not to mention the positive impact on team morale. You'd think, with double-digit unemployment rates across the country, that it would be easy to hire right now...right? Well, maybe. Read more…

2. Business Writing
Many experts estimate that as much as 90% of human communication comes from non-verbal clues such as voice inflection and body language. In business writing, however, you have only the words to get your meaning across, so the way the writer uses those words becomes more important. On-the-job writing matters—to your company, to your readers, and to you as a writer. From sales proposals to client emails to internal communications, your employees represent your organization every time they write an email or craft a document. Read more…

3. Coaching/Mentoring
Coaching can help managers and supervisors provide a structure for enabling their employees to achieve high performance. But the bewildering array of both available resources and management duties can complicate the process. What situations call for coaching vs. counseling? What’s the difference in coaching and performance management? How exactly do you give constructive feedback? Read more…