(8/10/14) 3 Steps to Offer Negative Feedback or Criticism that Builds Confidence & Inspires Responsibility
Are you responsible for doing employee evaluations? For giving criticism to employees in the hopes to inspire them to get motivated? Statistics say that managers who have to give negative feedback to employees suffer almost as much as the employee receiving the criticism, and here’s why:
Remember the last time you hit your thumb with a hammer? You didn’t think twice when you yelled and let the (expletive) words fly. For a few moments you stopped thinking about the task at hand, caring who was within earshot and instinctively reacted, grabbing your thumb to stop the physical pain.
Your brain went into “survival mode” and reacted. No thinking required. If we had your brain hooked up to a fMRI (a technology used by neuroscientists to produce brain images in real time), we would also be able to see the physical pain center in your brain “light up” or get activated possibly even split seconds before impact. It’s how we are wired so we can stay alive and we can’t prevent it from working (which is a good thing).
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