Frequently Asked Questions

• How does our organization benefit by utilizing your services?
• Do we pay more for your services than if we were to book the trainer or speaker directly through them?
• We already use in-house trainers or we consistently use another resource. Why should we hire you?
• Do you provide services outside the Denver/Metro region?
• We don't want just any off-the-shelf program. Can you customize it for our group's needs? If so, will this be at additional cost to us?
• I have a need for a particular program, but you don't offer it on your website.
• Why do your prices differ for each of your offerings?

How does our organization benefit by utilizing your services?

Zoe provides one point of contact for more than 80 trainers, speakers, and consultants, saving our clients considerable time and energy in researching and identifying appropriate resources. Because we represent so many experienced professionals and programs, Zoe can fill virtually any organizational need or training and development objective.

Do we pay more for your services than if we were to book the trainer or speaker directly through them?

There is no premium for using Zoe’s services—our clients pay exactly the same rate when they book through us as they would if they hire the individual trainer, speaker, or consultant directly.

We already use in-house trainers or we consistently use another resource. Why should we hire you?

Because we have such a large and diverse cadre, we can serve to fill in the gaps that are left by your internal trainers or external vendors. Almost all of our clients utilize a variety of sources to provide for their training needs. We are not looking to replace your current resources; we serve as an alternative or adjunct when you cannot find just the right training specialist, speaker, or consultant you’re looking for.

Do you provide services outside the Denver/Metro region?

The majority of our professionals reside in Colorado and we provide service to clients across the country and internationally when needed.

We don't want just any off-the-shelf program. Can you customize it for our group's needs? If so, will this be at additional cost to us?

In order to be the provider of quality, value-added services, basic tailoring is included forall programs. This helps our professionals deliver programs that meet the specific needs of the participants and the organization. This tailoring will consist of interview questions by one of our Zoe Account Managers and a phone interview by the trainer/consultant prior to the delivery of the program.

We also offer extensive customization at an additional cost. Based on issues facing the organization, you and your organization may need a fully customized program or a lesser level of assistance such as development of case studies to reflect your specific situation. With a more extensive assessment, our professionals can develop company-specific exercises, case studies, discussions, or assessments to fulfill your organizational needs. This customization is based on hours required by our trainer/consultant, billed at actual cost.

I have a need for a particular program, but you don't offer it on your website.

It is virtually impossible to completely incorporate the broad range of topics and specific expertise into our site. We can serve you even better through a phone-based interview to ascertain your organization's specific requirements, which will allow us to identify appropriate resources.

Why do your prices differ for many of the same offerings?

Because we act as a brokerage firm, the prices are determined by the experts we represent. Each associate bases their own rates on time commitment, personal experience and credentials, any required travel, and numerous other factors. Zoe works with you to stay within your budget and still offer quality and valuable service.