Sales, Negotiations, and Customer Service

Conflict that Counts
Turning Everyday conflict into Powerful Communication

Course Objectives

  • Identify the underlying sources of workplace conflict   
  • Recognize and effectively apply the 5 Conflict Styles  
  • Develop strategies to create a win-win culture  
  • Apply specific conflict resolution tips and techniques to effectively resolve workplace conflict  

Conflict is inevitable. It is what we do with the conflict that counts. Learning to challenge ideas or voice opposing views is critical to maintaining healthy and innovative teams. Effective conflict does not happen by accident. It is a set of skills that anyone can learn and apply to experience the best in their communication with others. When individuals and teams master these core skills, they will optimize performance and increase results.  

What You Can Expect from Zoe Training

We help you get from where you are to where you want to go - FASTER. Stop wasting time just offering traditional classes, webinars, and workshops. Partner with us to provide affordable, real-world learning solutions that affect bottom line results.