“Only 34% of Americans believe that other people can be trusted. In Latin America, the number is only 23%, and in Africa, the figure is 18% … [F]our decades ago in Great Britain, 60% of the population believed other people could be trusted; today, it’s down to 29%.”
The above quote, taken from the book The Speed of Trust: The One That Changes Everything, is quite alarming concerning the status of trust in the modern world. Namely, most people seem to lack confidence in one another.
Speculations aside, we must remember that trust is an integral element in running a successful business or operation. Just as we see in our personal lives, our professional relationships cannot function without confidence in one another. It’s for these very reasons that trust training is one of the most requested professional development programs in the world.
At Zoe Training, we are firm believers that building trust is one of the most vital tools in creating and sustaining effective teams. Without this most basic building block in an operation, every individual suffers. This is because mutual respect between co-workers establishes a fruitful work environment that nourishes creativity and innovation. Without trust, neither personnel nor organizations will achieve exceptional results.
A lack of trust at work leads to uninspired leadership, spiritless personnel, community breakdown, and finally widespread disfunction in a business. All things considered, dedicating extra resources to a leadership development platform such as Zoe Training is a great way to insulate your operation from such challenging scenarios.
How do You Build Trust in a Team?
Zoe Training feels that the process of building a team starts with dispelling myths that surround notions of trust. By being conscious of these myths as they arise in your own worldview, you can begin to dismiss them as they come about. We recommend that leaders pay particular attention to this development exercise.
Key Myths of Trust
- People know what you expect and want. If they do not provide these things, it is by deliberate action.
- Trust happens in relationships that are fair and equal.
- All trust behaviors and actions are the same for everyone.
- Trust just happens. You don’t have to earn it or work on it.
- After trust is broken, it cannot be repaired.
In looking at common myths of trust, it becomes evident that employees develop problems in unique ways and for specific reasons. Nonetheless, each person is capable of working on their issues, with the greater goal of establishing more productive relationships.
Ways to Improve Trust in an Organization
Personnel in your organization can address trust issues by following specific parameters related to expectations, boundaries, and communication. To this end, Zoe Training has established several key points to follow for building trust and changing behaviors in your organization.
Take Responsibility: Taking responsibility for ourselves and our actions is a great path to building trust in a team. By accepting ownership of our actions first, other people will then recognize our interest in preserving a team dynamic.
Focus on Yourself: By focusing on yourself, you fixate on the things you can control in the world. In turn, by changing your actions, attitudes, and decisions, you pave the way for the development of reliable relationships.
Avoid Wishful Thinking: Many people don’t realize it, but wishful thinking can lead to skepticism and toxicity within relationships. Instead of wishing “things were different” with passive aggressive tendencies, or by ignoring your problems, Zoe Training recommends that you keep your feet planted firmly in reality.
Communicate Expectations: Communication is perhaps the most important facet of building trust in a relationship. It is important to realize that we tend to “invent scenarios” in our minds if we do not effectively communicate our expectations to others. These scenarios are rarely true or sensical, yet they tend to rapidly degrade confidence between employees.
Evaluate Your Motives: One of the best ways to engage trust building with co-workers is by clearly showing them your good intentions on the job. Unfortunately, many work relationships are motivated by fear and manipulation, which are major obstructors of trust. Avoid this trap by only communicating with others out of mutual respect and the striving for common goals.
Do the Right Things: This point is related to developing, realizing, and acting upon your own personal values in the workplace. Showing others that you are a well-intentioned person with strong values is a great way to establish confidence. In keeping to your morals and values, people feel like they know you and can depend on you.
By understanding the myths that surround trust, and utilizing the foundations for improving it, you can work towards increased productivity in your organization. Even more, working with Zoe Training is a surefire way to get your people working together at their very best.
Want to increase trust in your organization? Schedule a call with a Zoe Training consultant today.
Why is it Important to Build Trust in the Workplace?
It is important to build trust in the workplace because it is at the very core of all functional relationships. Whether at home or work, a lack of confidence degrades the dynamics of relationships—leading to a loss of communication and overall productivity. In the worst-case scenarios, this process of degradation can lead to systemic toxicity throughout an organization.
In their article “Ten Ways to Build Trust on Your Team,” Forbes states: “Poor performance, high turnover, problem employees, tension between teams, burnout, political infighting and lack of commitment—they are all symptoms of a broken culture.” This “broken culture” is the sickness that results in a team when they allow issues to fester for too long. To this end, leaders and managers must work diligently to establish faith and respect within their organizations.
Leaders that establish confidence in their organizations, and trust with employees, also establish loyalty and a sense of community. In the end, people yearn to feel inspired at work, and they want to believe in what they are doing. By establishing reliable relationships throughout a business, team members feel a personal sense of obligation to one another, as well as the operation. Also, managers should remember, if you treat people the same way you would like to be treated, those employees will stand by your side.
A group of dedicated employees is perhaps the best insurance policy against turbulent times in the business world. By providing your business with a sense of community through trust, they will support you through the most difficult times. Whether it be a pandemic or financial crisis, it is precisely this dedication that will keep your operation afloat in turbulent waters.
Zoe Training Can Help
At Zoe Training, we have seen the damage done to organizations who don’t focus on building trust in the workplace. But we have also witnessed amazing turnarounds within organizations who proactively employed proper training within their teams. In doing so, these organizations established a shared vision of success and clear roadmap of the future.
Contact Us today so we can help your company work together towards incredible achievements and sustained success. We do offer online trainings in order to be sensitive to COVID requirements.